Job Introduction

This is a great entry-level opportunity to join an established Privacy, Policy & Awareness team in the Information Security department. You’ll be responsible for operating the bank’s data subject rights process, ensuring our customers’ and employee’s data protection rights are fully complied with in accordance with the Bank’s Data Protection Policy, Control Standards and procedures

Main Responsibilities 

The main responsibilities of the Data Protection Analyst role are to:

• Be responsible for operating the Bank’s data subject rights process in line with the Bank’s Control Standards and procedures;
• Act as the Bank’s the lead request handler, centrally coordinating and managing end-to-end data subject rights requests (e.g. DSARs, deletion, portability, restriction requests) received from customers and employees, to ensure their data protection rights are fully complied with in line with the Bank’s Control Standards and procedures
• Coordinate the fulfilment of data subject requests with branch, departments, Product Owners, System Owners and other key business stakeholders, as required
• Be responsible for ongoing maintenance and maturity of the Bank’s data subject rights request process, including maintenance of all operational procedures, instructions, guidance and other key artefacts;
• Maintain appropriate records of data subject rights in accordance with Bank’s Control Standards and procedures
• Responsible for maintaining effective performance metrics (KPIs) to monitor and report on the operational of the Bank’s data subject rights process, including potential trends, issues and agreed improvement actions, to inform and support timely decision making on the bank’s operational performance and areas for continual improvement, including creating effective performance and risk scorecards for Handelsbanken UK Governance Forums

Ideal Candidate

Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply – so if you are worried you don’t meet all the criteria, get in touch anyhow and let us do the worrying…

• Good understanding and practical experience of data privacy best practice relating to handling data subject rights, ideally including technical and non-technical aspects and knowledge of wider information security concepts
• Good understanding of branch operational processes
• Plan, organise and prioritise tasks and projects effectively
• Pragmatic, and effectively balances risk and control requirements with commercial drivers
• Ability to solve problems creatively and effectively

Company Information

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.

We are embarking on an exciting Business Transformation journey. This transformation will significantly enhance our technology system systems, processes and services, bringing evolution to our ways of working. Join us in this transformative journey, where your dedication, adaptability and commitment will play a crucial role in shaping the future of banking for our valued customers

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.