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The Vacancy

It takes a passionate team with a keen eye for detail to deliver the insurance solutions our clients need. This role is all about managing data and engaging with our clients by preparing documents to assist them in their day-to-day business.

Have you ever wondered who insures fleets of aircraft, satellites, cruise ships, huge engagement rings, basements full of wine, houses on private islands, the Eurotunnel, stud horses, chains of hotels and priceless paintings? Well, the answer is our clients do! We deal with specialist insurers and re-insurers helping them with a large variety of exciting business lines and projects and in this role you will be supporting these clients!

This is a perfect position if you’re motivated, enthusiastic and would love an opportunity to gain fully sponsored, industry recognised qualifications in a growing global organisation with offices in the UK, Europe, USA and South America.

This role will be working on a hybrid basis, with time split between home and our Gloucester or Liverpool office 2 days a week.


What you’ll do

  • Professionally deal with clients via email and occasionally over the phone
  • Analyse, interpret, extract and/or manipulate data
  • Deliver accurate information
  • Investigate missing data and enhance current data
  • Create and maintain data within clients’ systems
  • Comply with client quality standards and deadlines


What you’ll learn

  • Industry specific knowledge and terminology
  • Opportunity to gain Industry accredited qualifications (CII)
  • Excel


Who you are

  • You must be flexible, and have the ability to manage deadlines and meet SLAs
  • Be able to multitask and learn/use multiple systems
  • You have a passion for problem solving and a keen attention to detail
  • Have excellent time management and organisational skills
  • Demonstrable IT Literacy with experience or the desire to work with Excel 
  • Have a minimum GCSE C grade or 4 and above in Maths and English or equivalent
  • Excellent communications skills with fluency in written and verbal English


Why join Pro?

Our people are what make us successful. We make sure we find and keep talented individuals. We make the most of our popular training programme and ensure you feel valued.

You’ll also receive:

  • Competitive salary of £23,000 DOE for 37.5 hours per week plus a £500 bonus after 1 years service
  • 25 days’ holiday plus bank holidays (and a discretionary day off on your birthday!)
  • Generous benefits package including healthcare, life assurance and pensions scheme
  • Paid-for further education programme within the Chartered Insurance Institute (CII) if that’s what interests you.


Please note interviews for this position will usually be conducted on Mondays 

The Company 

Pro is a specialist outsourcing and consulting company focused solely on the insurance and reinsurance industries.

We work with clients to identify changes needed to improve their business processes, minimise operating overheads and implement the controls required to meet new regulations, delivering tailored solutions to meet clients’ needs.

Our UK offices are in Gloucester, Glasgow, Liverpool, Horsham and central London. We are also a global company with offices in the United States, Cologne and Unna (Germany) and Argentina. We also operate a hybrid working model so you can work at home and in the office.

We provide expert support in the areas of underwriting, claims management, financial and technical accounting, and risk and auditing, utilising the best technology available on the market and adopting a proactive approach.

To apply for this job please visit