Kindred
About Kindred
Kindred Group is a digital entertainment pioneer bringing together nine successful online gambling brands, forming one of the largest online gambling groups in the world. Our purpose is to transform gambling by being a trusted source of entertainment that contributes positively to society. Our goal is that 0% revenue is derived from harmful gambling.
Our global team of more than 2000 people represents 60+ nationalities. When you join Kindred, you’ll be part of a collaborative, diverse and inclusive team that has your best interest at heart. We are a trusting company that knows the value of a healthy work-life balance. We offer a wide range of benefits, along with a hybrid working model which allows flexibility between working from home and enjoying our superb office facilities.
Product Analytics is part of a wider Analytics team with 60+ analysts and engineers, we are continuing to grow, and we would love to hear from you. Product Analytics supports insight driven decisions across Sports, Gaming, Registration, Payment Services, and Player sustainability areas. We analyse clickstream and transactional data, survey and customer contact data, run AB experiments which empowers us to create an informed view of customer journeys and interaction with our products and its performance.
What you will do:
- You will be responsible for providing insights and measuring impact of front end changes on key onsite customer journeys and product features
- Collaboratively with User research and Customer experience team you will use data and insights to drive evidence-based decision making to improve customer experience.
- With measurement in the heart of everything we do, you will analyse AB testing results and provide recommendations based on your findings.
- Produce and manage PowerBI dashboards to summarise Clickstream and onsite interaction metrics
- You will work with product managers, Engineering Teams, User Research and Customer Experience as your key stakeholders.
- You will have access to wide range a technology: Snowplow Analytics, Redshift, dbt, R shiny, Oracle, Hotjar, Optimizely. You can choose from R, SQL, Python, we have experts in the team to support whatever your aspirations.
Your experience:
- Gathered requirements from stakeholders and produced analytics briefs
- Analysed customer/transactional/clickstream data in a high volume business
- Presented information clearly both verbally and visually
- Produced dashboards and reports to summarise and visualise
- Taken ownership and delivery of day to day projects.
- SQL Experience and Power BI experience is essential.
At Kindred we see challenges as an opportunity to do something in a better way both personally and professionally. Our purpose is to transform gambling by being a trusted source of entertainment that contributes positively to the society. Our ambition is to reach 0% revenue from harmful gambling by 2023. Our success is built on trust; we trust each other to deliver on our promises and believe giving ownership and responsibility at all levels is the way to make the right choices for Kindred and our customers.
What do we offer?
- A great team with passionate analysts and engineers
- Mix of 60+ nationalities and Swedish culture in an English-speaking environment
- Awesome offices with ergonomic desks, pool and table tennis tables, VR area, gym and yoga area, subsidised lunch, free breakfast on Thursday, daily fresh fruit
- 25 days paid vacation plus bank holidays
- 3 days CSR leave
- Training budget, conferences, access to LinkedIn Learnings, mentoring programmes
- Private medical insurance and free eye test
- Enhanced maternity, paternity, and shared parental leave
- £300 Wellbeing allowance
- Up to 8% matched pension contributions
- Flexible working
- Occasional travel to other Kindred Group offices including Stockholm and Malta
- Meetups and calendar of social events in the office; quarterly Analytics socials.
Our Way Of Working
Our world is hybrid.
A career is not a sprint. It’s a marathon. One of the perks of joining us is that we value you as a person first. Our hybrid world allows you to focus on your goals and responsibilities and lets you self-organise to improve your deliveries and get the work done in your own way.
Application Process
Click on the “Apply Now” button and complete the short web form. Please add your CV and covering letter in English to let us know your motivation for applying and your salary expectation. Our Talent Acquisition team will be in touch soon. Kindred is an equal opportunities employer committed to employing a diverse workforce and an inclusive culture. As such we oppose all forms of discrimination in the workplace. We create equal opportunities for all our applicants and will treat people equally regardless of and not limited to, gender, ages, disability, race, sexual orientation. We are committed not only to our legal obligations but also to the positive promotion that equal opportunities bring to our operations as set out in our sustainability framework. Kindred has an ESG rating of AAA by MCSI.
To apply for this job please visit careers.kindredgroup.com.