Believ: ABOUT US

At Believ, formerly known as Liberty Charge, we believe sustainable transport should be accessible to everyone. We’re a Charge Point Operator (CPO) on a mission to create the UK’s most reliable electric vehicle charging network that doesn’t cost the earth and leaves no one behind.

We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost.

We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents – Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government’s Charging Investment Infrastructure Fund).

You’ll be joining this exciting journey at the start of our scale-up phase, and work with us to hit the ambitious targets our shareholders have set. You’ll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment.

 

About the role

Reporting into the Head of Consumer, the Data and Insight Analyst is responsible for providing answers to key business questions surrounding both our business and our customer. This will include analysing internal and external data in order to better understand the key drivers of charge point utilisation, building insight to better understand customer behaviour, and analysing data to assess performance against key metrics.

This role will primarily be pure quantitative data analysis to see patterns and trends.

You will act to formalise the analysis into models and reports which will help our business keep a track of key trends, and to better understand any changes in trends. You will be skilled in automating data reports and presentations, and be comfortable using data visualization tools. To do this, you will work with key stakeholders around the business, including Consumer, Finance and EV Services. Through your collabortive work you will help determine the key questions to answer, the data sources to use, and the best approach to automating reports for the required purpose.

 

The key role requirements are:

• Work with key stakeholders to define key metrics and key pieces of data analysis which are required, then own the delivery of the analysis / reporting
• Create visual reports and dashboards using large quantities of data from a variety of sources
• Drive consumer intelligence through using external and internal data sources to improve Believ’s understanding of the market, utilization, competitor activities, and consumer activities
• Undertake exploratory data analysis by understanding what data exists, importing it, cleaning it, and asking questions

• Monitor the market, utilization, competitor activities, and price movements through your reporting

• Measure and monitor product performance of new offers and products that Believ put into market
• Run reports on a regular basis and share with the wider team
• Optimise existing reports and models
• Build new and improved models with existing and future tools
• Interrogate supporting systems and back office and use data exports to support your analysis
• Bring deep understanding about the consumer to Believ, using data points from various sources, working closely with the rest of the Consumer Team
• Create metrics based on the business requirements set, and monitor existing ones to help identify changes and cause
• Understand metrics and give reasons for movements, as it’s not always obvious why a metric changed in a certain way
• Use a variety of internal and external data sets to create a meaningful overall picture.

 

Key success factors

• Provide timely data insights that can be understood by a range of stakeholders in all levels of the business.

 

About you

At Believ, we are building a culture that attracts and retains the best talent. We are a dedicated and high-performing team, accustomed to working at pace in an ever-evolving industry, and we are looking for people who are as passionate as us about cutting carbon emissions and providing cleaner air for all. The successful candidate will have the following attributes and skills:

• Be passionate about the ev industry and supporting consumers
• Excel expertise is critical, since many of the existing models are in excel
• Expertise in automating data reporting and presentation is critical, using tools such as Power BI to create striking and insightful data visualisations
• Be curious whilst being commercially minded – know when to dig into analysis and when to move onto the next piece of work
• Experience building models, databases, building and maintaining business/management information reports
• Be comfortable with differing quality of data and be able to merge different data sets into one
• Be able to create repeatable analysis/models/reporting
• Be comfortable with large data sets and manipulation of these, ideally suggesting improved ways of doing things to challenge the current BAU
• Comfortable dealing with ambiguity
• Exhibits resilience, patience and understanding
• Ability to communicate effectively with technical and non-technical specialists
• Someone with a passion for discovering new analytical tools / AI / data science / automation so person can suggest new tools in future and can stay up on data trends.

 

Benefits

• Competitive basic salary
• 33 days annual leave, including 8 Bank Holiday days
• Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover and dental insurance
• Pension contribution
• Access to our car benefit scheme
• Access to our online learning platform to continue to develop and grow your career with us.

 

Location

The business is currently based in our head offices in Southwark, with a further office in Leeds. The position is full time hybrid position (3 days in the office per week).

Believ is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.