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Job Description

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. 

To help achieve our mission, Crisis is looking for a Data Insight Analyst to join the Data, Digital and Technology team. We are embarking on a project to change our CRM to Microsoft Dynamics and to move our Database onto Azure. To account for this changing infrastructure, the Insight team will work on updating our suite of reports, largely based in Power BI. 


12 Month fixed term contract, maternity cover  

About the role 

As a Data Insight Analyst, you will assist in updating and creating PowerBI dashboards and apps. You will collaborate with colleagues across the organisation to gather requirements and develop reports that enable accessible monitoring of key metrics. As our current suite of dashboards need to be reworked, this role offers a good opportunity to shape a data visualisation project from start to finish, helping Crisis make evidence-based decisions in our pursuit to end homelessness.  

About you 

To be successful in this role you will have excellent communication skills, particularly when it comes to conveying complex, quantitative information to a non-technical audience. You will be able to identify requirements and deliver synthesised findings in an accessible and engaging manner. Additionally, you will have technical experience in PowerBI and SQL, from querying relational databases to building impactful visualisations. 

You may also have experience working with Microsoft Dynamics, Azure SQL Database, website analytics, product analytics, customer analysis, digital analytics, Jira, data science, Tableau, Python/R or excel. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
  • Pension scheme with an employer contribution of 8.5% 
  • 28 days’ annual leave  
  • Enhanced maternity, paternity, shared parental, and adoption pay. 
  • Flexible working around the core hours 10am-4pm 
  • And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.   

How to apply 

If this sound likes the opportunity for you, please click on the ‘Apply for Job’ button below. 


We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and our Talent Acquisition team will contact you to discuss how we can help. 

For more information about our work please visit: 


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